FG8 FAQ —
Your Question, our Answer

No. Under FG8's policy, each person is only allowed a single account You may keep it. Creating multiple accounts may result in all accounts being suspended and balances forfeited. Bonus abuse also falls under this policy.

To register on FG8, you must be at least 18 years You must be of legal age. A date of birth is required at registration to verify age, and KYC verification before withdrawal will also confirm it. Registration by minors is strictly prohibited.

On the login page "Forgot your password?" Click the link. A reset link will be sent to your registered email address. The email typically arrives within 1–5 minutes. Click the link to set a new password. If you run into any issues, To the support team Contact us.

KYC (Know Your Customer) is the identity verification process. It is mandatory to prevent money laundering and protect minors. You will need to submit your NID or passport along with a selfie before your first withdrawal. Typically, 24 hours verification is completed within.

The following payment methods are supported on FG8:

• Mobile Banking — instant deposits
• E-Wallet — instant deposits
• Bank Transfer — 1–3 hours
• Cryptocurrency — 15–30 minutes

The minimum deposit varies by payment method. For mobile banking, the minimum is BDT 500.

Withdrawal times vary by payment method. For mobile banking and e-wallets, it typically takes 1–24 hours within the processing time. Bank transfers may take 1–3 business days. Your first withdrawal may take a little longer if KYC verification has not been completed.

The minimum withdrawal is generally BDT 500 onwards. Maximum limits vary by account level and payment method. VIP members can withdraw higher amounts. Check your account settings or contact support for exact limits.

FG8 does not charge any deposit fees. However, your payment provider may apply a transfer fee. Network fees apply for cryptocurrency transactions. FG8 also charges no additional withdrawal fees — though your bank may apply its own charges for bank transfers.

Once registration is complete, the Welcome Bonus is credited on your very first deposit. Automatically is credited to your account. If you have a promo code, enter it at the time of deposit. Bonus amounts and wagering requirements change from time to time, so check the latest offers before registering.

A wagering requirement is the amount you must bet before you can withdraw your bonus funds. a set amount in bets to wager. For example, a 10x wagering requirement on a BDT 1,000 bonus means you must place a total of BDT 10,000 in bets before withdrawing. Wagering conditions vary by bonus — check the offers page for full details.

Free spins are generally on select slot games Yes, it applies. The eligible games will be specified in the bonus terms. Free spins also have an expiry period — typically 7 days. Make sure to use them before they expire. You can check your bonus balance under the "Bonus" section of your profile.

Yes, logging in to FG8 every day earns you special bonus points. Log in 7 days in a row and you unlock a special Mega Reward. Make it a habit to log in at least once a day to keep this bonus streak going.

Available on FG8:

• Sports Betting — cricket, football, tennis, badminton, and 30+ more sports
• Live Casino — blackjack, roulette, baccarat, poker
• Slot Games — thousands of classic and video slots
• Bingo — a wide variety of bingo games
• Virtual Sports — virtual matches running 24/7

Absolutely. FG8 runs seamlessly on both Android and iOS devices. You can play directly in a mobile browser without a dedicated app. The app is Platform Can be downloaded from the page. All features and games are fully supported on mobile as well.

Live betting odds In real time Live odds change in real time based on match conditions, scores, injuries, and other factors. Always review the current odds carefully before placing a bet. Odds are fixed for pre-match bets.

If your connection drops mid-game, the round in progress is recorded on the server. Once you log back in, you can view the result in your game history. If a round was incomplete due to a technical issue, submit a support ticket — we will review it and take appropriate action.

Yes. FG8 256-bit SSL Encryption keeps all data secure. We comply with GDPR standards and do not share your information with third parties. To learn more, visit our Privacy Policy Read more.

If you notice any suspicious activity Instantly Change your password immediately and notify our support team. We will quickly lock your account and launch an investigation. Enabling 2FA significantly reduces this kind of risk. FG8 will never ask for your password via email or SMS.

After logging in Account Settings → Security Go to the section and enable "Two-Factor Authentication". You will need to verify via an OTP sent to your phone number. Once 2FA is active, a code will be sent to your phone at every login — this makes your account significantly more secure.

FG8 offers the following responsible gaming tools: deposit limits, loss limits, session timers, reality checks, cooling-off periods, and self-exclusion. All these tools are completely free. For more details, visit our Responsible Gaming Visit the page.